Support
Help for every Sonasi app. Write in any language — a person reads every message.
Common questions
Do I need an account to use your apps?
No. Download an app and start working. An account is only needed if you want to sync between your Apple devices.
How do I get a refund?
All purchases go through the App Store, so refunds are handled by Apple. Use Report a Problem in your Apple account, or write to us and we will help.
Where is my data stored?
On your device. Models, database, files and settings stay local. Data only leaves your device if you turn on iCloud sync or choose a cloud model.
Can I use my own AI provider?
Yes. Connect any provider with your own account and API key. Requests go directly from your device to that provider.
Do you offer volume or education licences?
Yes, through Apple Business and Education Manager. Write to us for a quote.
One licence, several devices?
A purchase is tied to your Apple Account and works on all devices signed in with it, within the platforms the app supports.