Frequently asked questions
Quick answers to common questions about Sonasi Meetings.
- macOS
- iPhone
- iPad
Does Sonasi Meetings send my audio over the internet?
No, unless you set an engine to Cloud or turn on iCloud sync. By default everything runs on your device, and iCloud never receives audio files. See Privacy and your data.
Does the app work without an internet connection?
Yes, with Apple's Default engine, as long as you've downloaded the language packs for the language pair you need. Cloud engines need an internet connection.
Do I need an account?
No. Sonasi Meetings has no user accounts. The Pro plan is tied to your Apple ID.
How long can I record?
The Free plan records up to 30 minutes a day (the total of all sessions). Pro is unlimited. See Free and Pro plans.
Can it record Zoom, Meet, and Teams too?
On a Mac, yes. Turn on Include call audio and grant the Screen Recording permission, see Capture call audio on Mac. On iPhone and iPad, the app records through the device's microphone.
Does it recognize individual speakers?
Not yet. The app doesn't label text by speaker.
Can it translate several people who speak different languages at the same time?
Each session has one spoken language and one target language. If people switch languages partway through, use Cloud transcription with Auto-detect. See Choose the spoken and translation languages.
Can I export to PDF or Word?
Not yet. On a Mac you can export a recording as .txt or as .srt subtitles, and a summary as .md. See Review, replay, and export a recording. You can also Copy a summary (Mac) and paste it into Word or a notes app.
I deleted a recording by mistake. Can I get it back?
No. Deleting doesn't move it to a trash, and it can't be undone. If you turned on iCloud, the recording is also deleted on your other devices. Export important recordings to a file before you delete them.
I'm changing devices. Will my recordings come with me?
Turn on iCloud sync to move text, translations, and summaries. Audio doesn't sync; if you want to keep it, copy the audio files yourself from the folder where recordings are saved.
Why is my summary just a few sentences pulled from the transcript?
Your device can't use Apple Intelligence yet and you haven't chosen another model, so the app creates a quick extract. See Meeting summaries.
Where do I change the interface language?
Settings → General → Interface language (Mac), or Settings → Appearance → App language (iPhone, iPad). There are six languages: English, Tiếng Việt, 日本語, 한국어, 繁體中文, and 简体中文. The interface language doesn't change the language of your recordings.